Privacy Policy

LA AeroSolutions ("we", "us", "our") is an aircraft detailing business based in Pretoria, South Africa. We are the responsible party for the personal information processed through this website and in the course of providing our services.

For any privacy-related queries, contact us at hello@laaerosolutions.co.za or +27 84 965 7191.

We collect information you provide directly to us, and a limited amount of technical information collected automatically when you use the website.

• Information you give us: your name, email address, telephone number, aircraft details (such as type and base), and the content of any message or quote request you submit.
• Information collected automatically: device, browser, and usage data such as your IP address, pages visited, and referring website, gathered through cookies and similar technologies.

• To respond to your enquiries and prepare and provide quotations.
• To provide, schedule, and manage our detailing services.
• To communicate with you about your enquiry, booking, or our services.
• To operate, maintain, secure, and improve our website.
• To comply with our legal and regulatory obligations.

We process your personal information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you; where you have given consent; where it is in our legitimate business interests (provided these do not override your rights); or where required to comply with the law.

We do not sell your personal information. We may share it with trusted third-party operators who process information on our behalf, and where disclosure is required by law.

• Service providers such as website hosting, infrastructure, and communication providers, acting under our instruction.
• Regulators, law enforcement, or other authorities where we are legally required or permitted to disclose.
• Professional advisors such as accountants, insurers, and lawyers where reasonably necessary.

Some of these providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure your information is afforded an adequate level of protection as required by POPIA.

Our website may use cookies and similar technologies to function correctly and to understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

We take reasonable and appropriate technical and organisational measures to safeguard personal information against loss, unauthorised access, and misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, including to meet legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Regulator (South Africa).

To exercise any of these rights, contact us at hello@laaerosolutions.co.za.

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown above.

If you have questions about this policy or how we handle your personal information, contact us at hello@laaerosolutions.co.za or +27 84 965 7191.